ISO certification update

At NT.Payments, we take pride in delivering exceptional service and adhering to rigorous operational procedures, including industry safety standards and environmental protection regulations. We are equally committed to managing and safeguarding critical corporate documents with the utmost care. Therefore, our annual certification with an international reliability and quality standards body underscores our dedication to these principles.

We are excited to announce the successful renewal of our ISO certifications. The audit conducted by the certification body went smoothly, with no issues raised regarding our departments` operations. The audit specifically focused on our facilities and storage areas, fire safety measures, emergency response logs within our technical services and environmental practices.

As a result, we have been awarded updated certifications for ISO 9001:2015 (Quality Management System), ISO 45001:2018 (Occupational Health and Safety Management) and ISO 14001:2015 (Environmental Management). This achievement reflects the high level of trust placed in us by recognized international experts.

NT.Points project: sharing the benefits

For several years, the NT.Payments team has been steadily expanding and improving its ecosystem of tech solutions, enhancing their performance and making them more valuable to our clients. We deeply value customers because retaining them is a lot harder than attracting them in the first place.

In a recent newsletter, we shared that our specialists at NT.Payments and NT.Wallet had worked hard at work developing a rewards program, allowing users to earn points for every transaction they make. These points can be redeemed for discounts on future payments.

By mid-July, this initiative came to life under the name NT.Points and we are excited to share that we have already seen positive results in the areas we targeted for improvement.

Since the launch, the average transaction size at our kiosks has increased from 18 to 23 dirhams, while daily earnings per terminal have grown by 8 cents. Overall, profits from each terminal have risen by 4.5% compared to June and by 3.5% in comparison to the first half of the year.

Our company’s turnover has also increased by 15% since the bonus system was introduced, with 4.5% of that growth directly linked to NT.Points.

Previously, we saw a 15% drop in transaction volumes compared to the same period in 2023 due to the rise of e-wallets in the UAE. However, after launching NT.Points, that decline has been reduced by 7%, now reflecting 13 million digital transactions each month.

On average, customers earn about 0.5 dirhams per transaction, with some rewards reaching up to 6 dirhams. Every day, over 3,000 bonuses are earned and more than 1.1 million people are now actively using NT.Points.

Most of the rewards come from the telecommunications sector, with over 1.7 million transactions processed. Wallet top-ups account for 354,000 transactions, entertainment content for 25,000, transport services for 4,000 and other services for 350 among the rest.

The top five most popular service providers are led by e&Money with 740,000 transactions, followed by Etisalat with 622,000, FEWA with 490,000, PayBy with 385,000 and Du with 365,000.

This new program has also boosted customer engagement in KYC verification in NT.Wallet. In just two months, we have seen a 405% increase in verified users compared to the first half of the year, with more than 1,000 successful checks now happening every month.

The recognition of NT.Wallet has also grown, with a 198% increase in app store searches, and on average, the app is downloaded 4,000 times every month.

As you can see, this initiative has been a win-win for everyone: our company has made strides in key areas, while NT.Payments and NT.Wallet customers are enjoying quality service along with cashback rewards in these challenging times.

Integrated kiosk installation and Hafilat card top-up project with ITC company

The NT.Payments team has managed to build a unique ecosystem over the years of professional activity in the UAE by making it the leading fin-tech company in the local market. From city authorities to private corporations, we are trusted and successfully cooperate with many partners, providing lots of useful services to the population in day-to-day life.

A very promising contract with ITC, the passenger transport service provider of the Abu Dhabi Emirate, is one of the latest projects, which is being worked on by experts from various departments of the company. The ITC oversees public transport operations, manages parking spaces and supervises traffic monitoring centers and logistical facilities for surface freight transport.

 

The program includes the installation and activation of terminals at 55 bus stations provided by ITC in the Abu Dhabi area. They suggest the Hafilat fare cards top-up option as well as viewing bus timetables at bus stops.

 

Our experts from the technical department and the sales division together with ITC representatives are carefully selecting local kiosk locations.

 

We are looking for locations with a high density of people and air-conditioned rooms, remembering that reliable protection of objects from sun, wind and raindrops is an important criterion in the choice of installation points, as you can see in the pictures below.

 

26 terminals have already been installed and put into operation in various locations of the Emirate. It is worth noting that our customers are making great use of NT.Payments terminals as part of this venture, with the public transport card top-up service growing more popular every day. Once all work is over, we expect that the project with ITC will unveil new opportunities for the implementation of other joint programs.

NT.Payments at Seamless Middle East 2024

Our dynamic NT.Payments team never misses the biggest events in the tech world. These events are perfect for making valuable connections, learning about the latest high-tech trends and sharing our company’s achievements with interested parties.

The annual Seamless Middle East 2024 exhibition, held from May 14 to 16 at the Dubai World Trade Centre, gathered the industry`s biggest players. For over 20 years, Dubai has become a hub for the brightest and most innovative minds in payments, finance, banking, retail, e-commerce, cards and identity industries. According to the organizers, this year’s event saw over 25,000 attendees, 500 speakers and 350 industry representatives.

The diverse range of delegations and their exhibits clearly show that the market is thriving, offering consumers the best and most innovative solutions from e-commerce to the latest trend of integrating artificial intelligence (AI) into everyday life.

The leaders and employees of Taumen International Holding have taken part in the forum alongside our long-time partner, a manufacturer of terminals and vending equipment from China, with whom we have built strong business relationships over the years.

The achievements of NT.Payments in online services caught the attention of many and participants were keen to learn about our latest developments. We are proud to say that we have successfully displayed a wide array of our business ideas at Seamless 2024 and participated in meetings with peers from related industries. It`s gratifying to be recognized by our competitors, who acknowledge that NT.Payments sets the tone for innovative solutions in high-tech.

The exhibition days were highly productive. New contacts increased brand recognition and business collaboration proposals were the result of our hard, but rewarding work.

Congratulations on International Women's Day!

Lovely ladies!

We congratulate you on the spring holiday! On this beautiful day, we would like to wish you bouquets of beautiful flowers, a great mood and an ocean of joy! Let your dreams come true, and your hearts be filled with sincere love and care from others.

We hope that every moment will bring you joy, inspiration and confidence in your strength! Thank you for your incredible contribution and the enchanting beauty you bring to this world!

Happy Holidays!

A decade of achievement: Kiosk IT System Trading LLC

Dear friends,

Have you ever wondered what sets a good company apart from a truly exceptional one? The latter is distinguished by its ongoing commitment to refining service quality, exploring new avenues for business expansion, keeping existing client relationships while cultivating new ones, prioritizing employee well-being through competitive compensation and fostering a culture of collaboration that yields significant dividends from our collective efforts.

As we approach the significant milestone of our 10th anniversary, it`s a fitting time to reflect on our journey. Over the past decade, we`ve undergone internal transformations and proudly embraced our new identity as Kiosk IT System Trading – Sole Proprietorship LLC.

While a decade may seem like a relatively short period in the life of successful enterprises, our journey tells a different story. Those who`ve been with us from our humble beginning as a small team to our current status as an international conglomerate understand the dedication, hard work and passion invested in building the NT.Payments terminal network, developing digital platforms like NT.Wallet and NT.Capital and establishing a comprehensive payment infrastructure in the UAE. These endeavours have provided invaluable services to our clients and users, essential for thriving in today`s technologically driven society. Our success is indebted to the contributions of our esteemed colleagues, loyal customers and committed partners, who have supported steadily our vision over the years.

As we celebrate this milestone, let us reaffirm our commitment to our shared goals. The team at Kiosk IT System Trading – Sole Proprietorship LLC remains with firm intentions in its dedication to charting a course toward continued success. We look forward to many more achievements together, as we expand our horizons and uphold the values of unity and friendship in the global arena under Taumen Holding.

Happy anniversary, dear friends!

Happy New Year!

We would like to look back at the past year and note that we remember it with many crucial moments, creative ideas, interesting meetings and perfectly implemented projects.

May the coming year 2024 be a time of incredibly successful changes in our business and all incredible goals be achieved with ease!

May you have good health, family prosperity and a sense of boundless confidence in the future!

Dear partners, we sincerely thank you for the trust you place in our work and we look forward to further mutually beneficial cooperation.

Happy New Year!