Monday, December 30, 2019

Happy new year!

Looking back at 2019, we would like to note that we will remember it for a lot of creative ideas, interesting meetings and perfectly implemented projects. 

The new 2020 year is coming! 

Let it become a year of incredibly successful changes in our business and all the great goals to be achieved with ease! 

We wish you strong health, family well-being and a sense of boundless confidence in the future! 

We are sincerely grateful for you dear partners for the trust in our work while we hope for further mutually beneficial cooperation. 

Happy new year!

Wednesday, December 25, 2019

Quality control: a new direction in company activities

The efficiency of any business depends largely on the ability to identify weak spots in a timely manner, work on mistakes and grow, gradually improving the processes and quality of service. The management of Kiosk IT System Trading LLC finds that the quality of services depends on the proper functioning of a large number of kiosks and has recently decided to set a new subdivision, giving a task to monitor the work of the terminal network of NT.Payments system.

Till now, new employees were hired in the technical and commercial departments, as well as in the Investor Relations of Taunigma. They are responsible for the tasks related to the control of the facilities functioning installed in the UAE and for the interaction with landlords and payers.

Representatives of the Commercial Department work closely with landlords on current issues, which help to maintain the overall performance of the kiosks and discuss payers' proposals for the implementation of new services and offers to increase the profitability and turnover of terminals. The task of the new control and audit division representative working in the commercial department is to check the quality of interaction between sales managers and landlords, who provide premises for the installation of kiosks, control terms of the lease payment, as well as keep observation on the level of their loyalty to the company.

Technical department employees are responsible for maintenance in compliance with the basic requirements of facility operation. In addition to their job functions, they also check the integrity of technical elements and spare parts, as well as the inter-connection of complex processes, while it is difficult to imagine the correct operation of our terminals without it. An inspector supervising the employees working in this area checks the quality of the engineer compliance with all necessary requirements and standards for terminal network repair, timely replacement of equipment and the safety of connection to the power grid and cleanliness of kiosks.

A Taunigma representative will check the overall condition of the terminals, their appearance, and cleanliness, the location of the facilities and safety, assess the level of interaction with the landlords, collect customer feedback and analyze the possibility of performing their requests with further transfer of tasks to the relevant employees. 

The performance of the company representatives in servicing landlords is also important since we pay special attention to this factor, as we want all parties interested in cooperation to have an exceptionally positive experience.

All identified discrepancies and fields requiring improvement are subject in drawing up the final protocol, signed by the responsible persons and prepared by the inspection committee, which submits the observations for correction to the employees of commercial and technical departments, as well as for review by the management of the company.

After several audits the department has drawn up reports already now that will help us to rectify the mechanisms of work and identify the parts that lack improvement. As a result, we have taken a fresh look at business processes and developed a strategy for further improvement.

Tuesday, December 17, 2019

The UAE National Day promotion

It is no secret that the UAE National Day is the main holiday for both the country and for every resident of the Emirates. It was on this day, December 2, 1971, that the governor of Abu Dhabi, Zayed ibn Sultan Al Nahyan, 48 years ago, has united all six monarchies that had previously existed separately and founded a new state on the political map of the world, now known as the United Arab Emirates.

In a short period of time, the UAE from an uninhabited desert land lived by bedouin tribes became a powerful and economically developed country, with one of the highest living standards not only in the Middle East but also in the world.

Traditionally, the National Day is celebrated with a special scope, as the authorities of the country honor the history of the foundation and are attentive to the preservation of their national identity, observance of traditions and customs which play an important role in the domestic and international scene.

A few days before the holiday, the streets of the country cities are painted in the bright colors of the UAE national flag, bright lights, balloons and posters - their presence is so striking that one involuntarily begins to think that patriotism and love for the homeland are relevant to the people of Emirates.

Everywhere you go, you feel the atmosphere of the coming holiday and the feeling that you have something to do with it.

The scale of the event is really surprising - colorful parades and concerts of creative teams are broadcasted on central television, and in parks for the public are arranged attractions and contests with prizes.

In the evenings, the sky over the big cities is illuminated by all the colors of the rainbow, and laser shows and fireworks illuminate the area, complementing the overall festive picture.

The culmination of universal admiration is the grand fireworks in honor of the end of festive events.

The NT.Payments system is happy to support the tradition of promotion and contests in honor of important holidays and events in the UAE, paying tribute to the country where our company has been running a successful and profitable business for several years. This year “NT.Wallet National Day Promotion” for UAE National Day required all participants to download the NT.Wallet app and register by sending their account number to NT.Payments' Facebook and Instagram pages and receiving a guaranteed AED 4 prize to their personal accounts, once these conditions are met.

In addition, all the winners were waiting for the final draw, where each of them could take the second or third place and win a replenishment of their NT.Wallet account by 100 and 200 dirhams, respectively, and the main prize - a gift certificate in the form of a safari tour for two provided by our partner "Off-Road Tours", under the terms of which all participants in the final draw must be subscribed to their Facebook page.

Our winners did not miss the opportunity to personally visit the office of NT.Payments and pick up their prizes, taking memorable pictures with the company employees.

Keeping in mind the recent experience of an unforgettable post-conference desert trip with Taunigma partners, we are confident that our main winner will have a great time and have an unforgettable vacation experience.

The promotion for the 48th anniversary of the Emirates, organized jointly with Off-Road Tours, ended up note. Our winners have received unforgettable emotions and gifts, noting the generosity of NT.Payments system and the regularity we hold various promotions and events for them. In turn, thanks to the talent and creativity of individual employees responsible for marketing promotion, the number of downloads of NT.Wallet is steadily increasing every day while its functionality is constantly supplemented with the necessary features in everyday life. We are sure that this is only the beginning as customer satisfaction will always be a priority for our company.