Sunday, September 25, 2016

The First Day in the Company: How it was. Part 2

Dear partners!

The first day on a new work place is always exciting: a new environment, a new team and new responsibilities. Despite all of this, a new place is always a perfect chance to bring fresh ideas and new vision of projects to the company. We continue asking our employees about their first working day.

 Adam White, Advertising manager 

My career began in February 2016. I got down to business right in two hours after I landed in the Emirates. It was a kind of a sign for me that much work is ahead. On my way to the office I was very excited but after I had met the head of the advertising department, I managed to calm myself down. He introduced me to new colleagues, told me about the company activities, and described me in more details an advertising direction which we are currently developing in the UAE. There was a lot of new information for me and I tried to be concentrated in order not to miss anything. I was writing down everything carefully, trying to remember it, asking questions and studying all the auxiliary materials that we do use at work. I have to admit that the first day was very emotional and tough but since the first minute I understood that I am going to work in a professional environment where I could get useful knowledge and that's why I set a goal – to become the best specialist in a new for me field. 

Kreb Mavon, Office manager 

I don't like being late and that is why I usually try to get to work 15 minutes earlier. The same was on that day too. Anna, company’s HR manager, met me in the office. She introduced me to all the employees and showed me around. I got the position of an office manager, therefore it was needed to learn my new duties carefully: to know where I can find stuff and who is responsible for what. I was very attentive listener and trying to remember everything. My first day was full of bright impressions and meetings with new people. I remember I wasn't so successful at work at first probably because I was worried, but my colleagues were helping me to make everything clear and to get into the swing of things.

Vitaly Fomin, Head of the Customer Support Department 

The quite long flight to Abu Dhabi preceded to my first very active day in a company. After I reached the place where I was going to stay, I left my stuff and went to my new work. Since there are some problems with addresses in Abu Dhabi (you can find the right place only if you know some popular locations to go or touristic landmarks nearby), I headed for the office with my new colleagues who showed me around. On the way to work I saw the city in the day light for the first time. What stroke me much is the contrast between a luxurious resort part of the city and general residential areas. When we reached the office I noticed that the company is multinational. And that's really great when you can learn more about other cultures and share with them yours. In the office I got acquainted with all the colleagues. I thought that my first day would be more introductory and after a brief lecture I would be studying instructions. But on the contrary to my expectations I had to get into the game because my colleagues were overloaded with customers' requests. The rest of the day I spent on examination of frequently asked questions from customers. I was offering my ideas of responses and was making some corrections to the ones offered by my senior colleagues. 

Ruby Baylon, Finance Department Specialist 

I remember my first day at work very clearly because it was full of different kinds of emotions. After 5-year experience in retail sales in the UAE changing to the office work was new and interesting turn in my career. In the morning on my way to work I felt a bit nervous because I didn't know neither the place I was going to work at, nor the people. I wished to meet everybody and start working as soon as possible. What I liked in the company most is its atmosphere. They welcomed me as if I was their relative that came to visit them. 

Farhan Fida, Sales manager

I've been working in the company for quite long. I remember that I was very nervous on my first day. Before the working day started I had thousands of questions in my head – what atmosphere will be in the office, how my colleagues will meet me, whether I will get on well with them or not, and so on. However, all my worries were wasted since all my colleagues turned to be open and sociable people who told me, "Farhan, if you have any questions, you are welcome to ask – we will help you and give you an advice." What could be better? Needless to say that in the first working day I didn't have serious tasks, it was a kind of introductory day: getting to know new colleagues, familiarizing with working papers, programs and duties, workplace arranging. Later when I went into the specifics of the job I became more confident and felt myself more comfortable among professionals I am working with. 

Today our company has more than 124 employees and each of them contributes to company's development. Thanks to well-coordinated teamwork we make confident steps towards its success every day.

Best regards, 
Team of Taunigma & NT.Payments & InDoor.TV

Tuesday, August 16, 2016

Our Employees' Hobbies: Part 3

Dear partners! 

A hobby makes our lives vivider, much more interesting and active. Each of us devotes his/her spare time to favorite activities and gets the most enjoyment out of them. These may be art, sports, photography, foreign language, music, etc. Today, our company employs passionate people who, despite of busy schedule, make the time to catch a break from work, acquire knowledge or gain new skills. Previously, we have told you about interests of our employees and today, we prepared for you a new portion of the most recent information. We interviewed our specialists to learn about their hobbies and that is what we have! 

Ekaterina Stepnova, content manager 

My love of painting started in yearly childhood and now, I try to spend my free time painting and drawing. Usually I start my weekend with taking canvas, paints and brushes, to create a picture. I draw everything that comes to my mind but prefer surreal scenes. When I have not got an idea, I find a source of inspiration in works of my favorite artists, Vincent van Gogh and Salvador Dali. Sometimes I copy their pictures to see into idea, understand how an author combined colors and what he wanted to convey.
Painting and drawing help me to observe the world around, go into details and portray them in bright colors on the canvas. I think, painting is the easiest and most affordable means of self-expression which helps to be creative and distracts from routine. 

Kirill Seleznev, support manager 

Although I graduated from music school long ago, today I continue to play guitar and piano because I have been keen to music since I was 7 years old. In due course I established music band named “Tabakerka Shturarya”. We performed at various events, took part in contests, played in art punk cabarets. Unfortunately, we disbanded so now I think about establishing new music group with which we will leave for a world tour.
I like playing music of various styles: jazz, manouche, metal, classic and folk music. Like any other musician, I have got idols whose art is my orienting point today and whose efforts I would like to continue. For me, these are Ferenc Liszt and Sergei Rachmaninoff.

Saad Nazir, Sales-Manager 

I always look forward to weekend to take fishrod, tackle and go fishing early in the morning. Unfortunately, fishing is prohibitted in Adu Dhabi so I need to seek fishing spots and intersting places outside the city. Luckily, there are many such places here and varieties of fish in biting are multiple.
However, the main thing in fishing is the process itself, time to relax and get lost in your own thoughts.

Nataliya Matsaniuk, technical support specialist

My motto is “Life in movement!” I have been fond of swimming and shaping since I was 13 years old but dancing has a special place in my life. For a number of years, I have enjoyed Arabic dances, namely, belly dance. This is not only beneficial for healthy body but for mental performance also, because dancing requires to use different types of memory, ability to quickly switch and feel other dancers to move synchronously. Dancing perfectly relieves stress, affords great pleasure; helps to feel freedom and harmony, be fit and stay on a good mood.

Michael Abongwe, technical department specialist 

I have been fond of football since I was a child. I have managed to play in the second division league for 3 years and in Cameroon premier league for 2 years so far.
Nowadays, I continue to take a part in group stages because football is more than just a game for me. Like any other sports activity, it develops willpower, consistency of aim, teaches to be a team player, improves health and here like nowhere else you can find friends who share your interests.
Frankly speaking, I have always dreamt of being footballer or working in IT company and now, I am very happy that I can balance one another.

Employees’ ability to turn from one activity to another speaks for their ability to accomplish various tasks and generate fresh ideas. Specialists of our company are versatile people with their own interests but we are all united by the common goal. 

Follow the news in our blog and you will learn more about work and the latest events in our company. 

Best regards,
Team of Taunigma & NT.Payments & InDoor.TV

Monday, August 8, 2016

The second promotion winner

Dear partners! 

During the holy month of Ramadan, we held the promotion for NT.Payments customers. 

As you likely know from our previous news, we have already congratulated Ahmad Eid, the winner in the nomination Local payments, on winning the prize.

Finally, the second winner Ijaz Ahmad, the resident of Al Ain, visited our head office. He was very happy when our specialists phoned him and told that this is his mobile number that was the lucky to win in the nomination “International payments”. 

Our team awarded the winner the gift bag with branded souvenirs and the main prize − iPhone 6S. 

We express our warm congratulations to the winner and hope that our services will continue to fully satisfy the customers’ needs. 

Follow the news! 

Best regards, 
Team of Taunigma & NT.Payments & InDoor.TV

Tuesday, July 19, 2016

Promotion winners

Dear partners!

 As you remember, earlier we announced the promotion confined to the holy month of Ramadan for NT.Payments customers. 

The main term was to recharge a mobile through NT.Payments terminals for 100 AED and more from June 6 to July 5.

The main prize was iPhone 6S. 

On July 10 we randomly selected two lucky participants who won the prizes. They were Ijaz Ahmad in the nomination International payments and Ahmad Eid in the nomination Local payments. 

The promotion aimed to attract attention to our payment system and enhance the loyalty. We will continue holding such promotions. They will help us to attract new customers and increase profitability of your terminals. 

Follow the news! 

Best regards, 
Team of Taunigma & NT.Payments & InDoor.TV

Thursday, July 14, 2016

The most active NT.Payments customers to be determined

Dear partners! 

The company Kiosk IT System Trading LLC has been providing services for accepting payments in favor of various providers for more than three years. During this time, our company has become the undisputed leader of the UAE’s payment services market and catchy blue and yellow NT.Payments kiosks are recognizable in all regions of the country. 

Since we started business in the UAE, a huge number of people who inevitably trust us has become our regular customers. Specially for them the employees of our company work on improving the quality of service, connecting new services and organizing various promotional events every day. 

As you remember, in the past we have organized promotions and lotteries for NT.Payments customers. This once we decided to meet the most active users of our payment system. So our company defined the first most active users of NT.Payments terminals who made more than 1000 transactions during the period of our activity in the UAE. 

We contacted the leaders in terms of payments made to meet them and present the honored gifts. Of course, none of winners knew about our promotion so the unexpected prize became the pleasant surprise. 

The promotion showed that the most active NT.Payments users live in the emirate of Abu Dhabi. The winners were 28 years old Sakkasiya Suleiman from India and 31 years old Chulam Farid Niaz Mohammed from Pakistan. 

These active customers were awarded the certificates for 50 AED to pay any services in our terminals and gift bags with branded souvenirs from NT.Payments. 

Additionally, the winners received the certificates for placing free advertisements on 20 NT.Payments kiosks top displays for 1 month. 

Our company will continue to hold such events because this is a good opportunity not only to promote payment terminals services but to encourage the most active and loyal customers and give perfect mood. 

Follow the news! 

Best regards, 
Team of Taunigma & NT.Payments & InDoor.TV

Wednesday, June 29, 2016

Assessment of the Commercial Department staff

Dear partners! 

Knowledge assessment and skills development of employees is an integral part of doing business. Latest knowledge and software tools promote rapid development of the company, therefore, Kiosk IT System Trading LLC conducts an annual training and improvement of the staff qualification with the subsequent proficiency assessment. The company’s management assessed the Commercial Department specialists once again. 

The objective of the appraisal was both to solidify knowledge of the processes with which the employees worked before and check skills for working with the recent procedures. In particular these are the motivation system for sales managers, rules for handling Taunigma requests, and the process of settlement payments between the tenant and landlord. 

The employees’ professional competency assessment was performed by Oxana Vishnichenko, managing director of Taunigma FZE; Anna Kozhenko, HR manager; Roman Matsaniuk and Roman Krasitsky, sales supervisors. 

Special questionnaires were developed for the exam which helped the assessors to thoroughly check and make an objective assessment of the employees’ knowledge. The questions centered on internal company’s processes, operation of terminals, cooperation with landlords, handling Taunigma requests as well as the cases studies. 

When taking the exam, the Commercial Department employees handled the tasks with honor and proved their competency. They showed great information awareness, high-level proficiency in internal use software, the company’s processes and job procedures.

It is important both for department heads and for the company that the professional level of our employees is in line with the high standards in order to increase the company’s profit and address strategic issues to enhance the leading position on the United Arab Emirates payment acceptance market. 

Best regards, 
Team of Taunigma & NT.Payments & InDoor.TV

Tuesday, June 7, 2016

News from the HR department

Dear partners!

Our company has reached a new level of customer service and provides high-quality payment and advertising service in the UAE. In connection with launching a new advertising project and intense work for installing payment terminals, number of employees in our company has grown because it is important for us to control each object installed.

In 2013, in the period of company formation in the UAE, it had a staff of 3 specialists only but today this figure is 124 employees. Besides that, our company is going to extend staff by the end of the year as plans and projects conceived require more human resources.

For today the Technical Department is the largest one of our company. It has 52 employees and 5 new specialists are planned to be hired soon.

“Need for increasing the staff results from growing number of terminals and, in addition, promo screens operation of which we also control. The core work of our department is to monitor hardware, collect cash, and quickly visit payment terminals to repair in case of failure. All these processes are easier to implement if the department has enough specialists that can do this job accurately and above all swiftly”, – says Alexey Trofimov, director of the Technical Department.

Because of the fact that the company staff is growing, the issue of managing personnel records arose. That is why the HR department has introduced a new software product for HR manager and executives that will make all personnel-related processes considerably easier.

“Power HR is a software for managing personnel records. Each employee will have access to his/her personal account. Here, all information concerning acceptance for employment, change of job position, holiday period and balance, changes of salary, etc. will be available. We will also keep a record of documentation so each employee will be able to get soft copy of required papers, namely, visa, passport, insurance, id, contract, internal docs, etc.”, – says Anna Kozhenko, HR manager of the company.

Finance Department will also use Power HR, namely, functions related to salary accounting for all employees of the company. As far as the UAE strictly control and meet the legislation requirements concerning salary and leave allowance accounting, the software will help to automatize this process and quickly update information on salary change due to transfer to another position (or for any other reason) in personal files of each employee.

The novelties in the company will have a positive effect on work in general as long as proper workflow organization is a step to success and productivity.

Best regards,
Team of Taunigma & NT.Payments & InDoor.TV