Thursday, October 12, 2017

Launching Arabic Version of the Website

Dear partners!

We do care of our customers. It is important for us that they receive all the latest news. Therefore, today, we are happy to inform you that work on the Arabic version of the website of NT.Payments payment system is finished –

Launching the Arabic version will help us to get closer to our clients as well as to interest partners and service providers on the local market that will expand the range of our services. 

Remember to follow news of our company on other web resources: 


Keep up-to-date! 

Best regards, 
Team of Taunigma & NT.Payments & InDoor.TV

Monday, September 25, 2017

How has the Company Changed since Your First Working Day?

Dear partners!

In recent years, Kiosk IT System Trading LLC has grown and become a number one in the payments market and advertising services. When we started a company in the UAE in 2012, there were only three employees, but today, more than 150 specialists work to develop the payment and advertising systems. Nowadays, we actively work on three projects and introduce new standards of operation. We have achieved much and set new goals. How did it all begin? We decided to ask our employees what the company was on their first day at work and what changes has occurred since then.

Denis Sinev, Fleet Manager

I am one of those employees who first came to the UAE to start payment business. It was a kind of startup that aimed at creating the largest and competitive payment kiosks’ network in the UAE.

We started our work in a small office just for several people. More than 4 years have passed since then. Over this time, the company has almost completely changed. Today, we are more than 150 employees. Although we speak different languages, but this does not prevent us from successful accomplishing tasks and developing. From a small office, we have grown into six branches in various regions. We have a big warehouse to store payment kiosks as well as a workshop to repair and setup terminals.

For my part, I have an opportunity to grow professionally. I started my career as a specialist of the Technical Department, later I was in charge for introducing the agent system, setting up terminals and monitoring their condition. Now, I am the head of a small department responsible for technical maintenance of all the company’s divisions.

Natalia Kvasnaya, Marketing Manager

When I joined the company, less than 20 people worked here. All we were sitting in a small office. It was a time of shortest communications because all the departments were located at a distance of less than 4 meters from each other. After three years of work, I see how the company has grown: we installed more than 2700 terminals, launched two new products, expanded work streams, connected some new services for the clients, and opened five new offices in the UAE.

In order to improve performance, we constantly introduce new rules and processes so that all the departments comply with the international standards. Our great achievement is gaining ISO certification in national and international quality management systems. Our company is growing. Today, we are the leaders in the number of terminals installed and payments accepted. We keep on strengthening the market position, improving information technologies and developing new projects.

Farhan Fida, Sales Manager

The rapid development of the market affects each company. To remain the number one, we need to keep up with the times following current trends.

When I joined the company, we all worked in a small office. At that time, we had just 400 NT.Payments kiosks installed throughout the UAE. Few people knew about us, we were just beginning. However, time went by, we worked a lot, we started new projects, got interesting offers, the number of requests from landlords to install the payment kiosks was growing. A need has emerged to expand the company. Therefore, new people joined our friendly team, we moved to a new office with the sufficient number of workplaces.

Since then, we have had a mandatory dress code (smiling). Once, a company becomes recognizable in the market, society focuses not only on its activities but also on its employees. We, sales managers, are the face of the company therefore, we should always look presentable.

Elena Khaletskaya, Head of Business Development

Since the first working day, I have started mastering the main company’s rules and standards. Learning the processes and providers we cooperate with, I was trying to introduce innovations to improve our work. For example, I lacked the statistics of the payment system operation, clients, transactions, project statuses before. That made my work a bit complex. Over time, we have implemented and started using an integrated reporting system that quickly gives us information.

Our company has lately become more recognizable in the UAE. In this regard, we are trying to get closer to our clients. Half a year ago, we added a new direction – marketing, to the Business Development Department. Nowadays, we work to increase the number of clients; we distribute more information about our activities, and hold promotions in social media.

Every day, we receive more and more positive feedbacks about our kiosks and company. More requests from service providers come. We are glad to be recognizable and attractive for cooperation. The sales volume growth, raising number of kiosks and services increased the amount of work. However, that improves our motivation because all roads to success pass through hard work.

Vitaly Fomin, Project Manager

Our company is growing every day and changing fast. If we compare it then and now with a house construction, we can say, then we built walls on a fresh dried foundation and now we are finishing and furnishing the facilities.

When I joined the company, there were many new things so sometimes I faced difficulties in establishing communications between the departments. For example, in order to resolve unconventional investors’ issues, I had to classify an issue, select a right way to assign it to a person in charge and monitor a current issues’ status by myself. It wasted a lot of time. Now it is different.

Now we work on automation of the franchise reporting analysis process and the website. We sure it will enable our clients to quickly get answers for most common questions.

When a company grows, its employees grow too. Our tasks are becoming more complicated that require continues professional development and knowledge improvement. This includes analytics, project management, software design, language skills, etc. Now we can do these things on our own, however, we soon plan to develop a staff training and development program. We are hopeful of it.

The history of the company is very important and plays a significant role in its success. It tells a lot and gives the first impression about the company, business development, people whose desire and faith helped to achieve the set goals. 

Follow news of our company and be the first to know about our new achievements!

Best regards, 
Team of Taunigma & NT.Payments & InDoor.TV

Sunday, September 24, 2017

NT.Payments Trademark Registration

Dear partners! 

A trademark is an essential element to individualize a product on the market. It helps to distinguish goods and services of certain manufacturers from others through its advertising function.

For several years now, the UAE residents have been able to pay for vast variety of services through our terminals. Having enjoyed their simplicity and convenience, most users became our loyal customers and now choose NT.Payments. People associate bright blue and yellow kiosks with high quality and reliability. The payments are instant and always reach their destination.

In order to strengthen our market position and gain more customers’ confidence, we have registered the NT.Payments trademark in the UAE. We have recently received the certificate.

A registered trademark evidences the high reputation of a company, its stability and well-being. This is an important intangible asset that significantly increases the firm value. Moreover, the trademark registration brings a company to a higher level and helps to protect itself against unfair competition.

The NT.Payments trademark: reliability, advanced technologies, and high-quality services!

Best regards, 
Team of Taunigma & NT.Payments & InDoor.TV

Monday, August 14, 2017

New Quality Control System

Dear partners! 

Quality is a prerequisite for delivering excellent service valued by customers. Kiosk IT System Trading LLC works hard to continue being a number one in quality of payment services in the Emirates market. We are constantly improving the terminals’ assessment system, introducing new processes to monitor kiosks and keep them in top condition. 

For this to happen, we established a special independent committee that has the task of monitoring payment kiosks’ operation and their technical conditions. Not only is the availability of necessary services important for terminals but the compliance of the devices’ appearance with the standard in place, their aesthetic appeal for customers. 

As of today, three divisions: Commercial Department, Technical Department and special independent committee consisting of employees of other departments including Taunigma are in charge for quality assurance. 

The special committee, as well as other duty departments monitor operability (promotional display, touchpad, validator, printer, and dispenser) and appearance (conditions of both displays, painting, stickers, cleanliness) of payment kiosks. 

To implement these plans, we opened our own painting workshop within the Technical Department. Employees of this division will help us keep color of payment kiosks bright especially color of ones installed outside and exposed to strong sun. 

In order to carefully assess terminals, members of the committee travel to various regions of the UAE to perform scheduled and unscheduled checks. This is a good opportunity not only for controlling terminals’ operation but also for communicating with landlords, learning their expectations about new services and cooperation. 

After each trip, the committee reports on results and issues notes for people in charge who control operation of one or other kiosk.

Every day, employees of Taunigma review and analyze updated images of kiosks in the internal corporate system. Not only operability but also appearance is important for us because it affects the number of clients and, therefore, a turnover. 

The latest innovations help us to improve quality of the kiosks’ operation and provide clients with the best payment service in the UAE. 

Best regards, 
Team of Taunigma & NT.Payments & InDoor.TV

Sunday, August 6, 2017

Business Trip to China

Dear partners! 

Shenzhen is a dynamically developing city located nearby Hong Kong. 

For several years, our company has maintained strong relationships with a local electronic factory that produces NT.Payments kiosks and Taunigma-Combo multicomplexes. 

This year, a representative of Kiosk IT System Trading LLC travelled there to negotiate issues of expanding functionality of equipment and implementing a number of innovations that will improve our terminals. During the business trip, Alexey Trofimov, the Head of the Technical Department, took a look at the latest technologies of payment kiosks’ manufacturing. He also established business contacts with suppliers of equipment in order to expand the range of Taunigma franchises. 

“The trip was interesting and successful. We discussed the improvement of the terminals’ operation with the representatives of the factory, learn about new components, exchange the experience of painting kiosks. In the UAE, some kiosks are installed outside. Under strong sunlight, the paint starts fading that affect the terminals’ appearance which is important for us”, – Alexey, the Head of the Technical Department, says. 

In addition, the representative of our company visited a factory that works for both designing, developing, manufacturing terminals and producing various advertising LED displays. The meeting compared models of payment kiosks, discussed a production organization, cost of terminals, advertising panels, components; and transportation. 

Despite his busy work schedule, Alexey managed to visit current suppliers of card readers, cash acceptors for NT.Payments kiosks and combo-terminals to discuss prospects for future cooperation.

It is safe to say that the business trip was productive. We saw the facilities where our terminals are being assembled once again, examined technical innovations to improve operation of equipment, and established new contacts that will help us to implement our future plans and projects. 

The trip was not without leisure program. Employees of the factory took Alexey around beautiful places of Shenzhen, introduced traditions of their countries, and offered him national Chinese food. 

Best regards, 
Team of Taunigma & NT.Payments & InDoor.TV

Tuesday, July 18, 2017

Promotion at Byblos Hotels

Dear partners!

We have recently finalized the promotions in Geant hypermarket chain aimed at popularizing NT.Payments system. This time, a promotion took place at Byblos hotel group where our payment kiosks are installed.

Byblos offer 4-star comfortable hotels located in areas of Dubai with a well-developed infrastructure such as Tecom and Marina. This is a popular place to stay for tourists and business travelers. 

Two of the most frequent users of our terminals at Byblos hotels were awarded valuable gifts by a hotel group manager – branded souvenirs and a power bank. The charging unit and NT.Payments kiosks will help our winners to stay always connected!

Due to NT.Payments terminals installed in supermarket and pharmacy chains, hotel groups, etc, such joint promotions give excellent results both to us and landlords.

We plan to continue holding similar campaigns. Follow the news!

Best regards,
Team of Taunigma & NT.Payments & InDoor.TV

Sunday, July 16, 2017

With NT.Payments Everyone is a Winner

Dear partners!

We are pleased to inform you that the Ramadan promotion has come to a close. Our customers were active in paying for services at NT.Payments kiosks during the whole month and met all the requirements to take part in the final draw of the main prize – tablet Samsung Galaxy Tab A. 

On July 2 in the Facebook live video, we randomly selected the winner from the participants whose photos got the largest number of likes. So Samsung Galaxy Tab A goes to the contestant #2 Tamer Hassan. 

NT.Payments team invited the winner to the head office of the company to award the prize. 

We sincerely congratulate Tamer Hassan on the victory!

We will continue to hold similar promotions because this is a great opportunity to give good mood to the customers and attract new clients.

Follow our news! 

Best regards,
Team of Taunigma & NT.Payments & InDoor.TV