Tuesday, June 19, 2018

Reversing Roles

Dear partners!

Giving employees an opportunity to try out roles of colleagues and take their places is a common practice in advanced companies that aims at increasing personnel involvement in various business processes and team building.

Heads of the major company’s departments were offered for some time to take on a duty of the Call Center – the support department for users of NT.Payments terminals.

The heads of the departments managed to directly communicate with clients answering their phone calls and requests in messengers. Communication with payers helped them to find out the most frequent problems with using our kiosks, identify main concerns as well as to estimate opinion about our services and support in general.

The experiment with changing job roles was successful. The information obtained is very important because it will be used for further development of the payment system, improving customer service quality and loyalty of NT.Payments kiosks’ users. We have already considered many suggestions and wishes of our clients and we will soon start introducing innovations.

Putting yourself in colleague’s shoes is useful for increasing awareness of operation of the company’s departments as well as for improving mutual understanding in the team. For our company, this is not one-time experience, we will use such measures for other departments.

Best regards, 
Team of Taunigma & NT.Payments & InDoor.TV

Monday, May 21, 2018

Mr. Cash and Mr. Pay Go Hiking

Dear partners!

When going on a trip, everyone wants to have a chance to share joy and emotions with their nearest and dearest. Mr. Cash and Mr. Pay are no exception. In a new video, they go to Jabal Hafeet, mountain, the highest point of the UAE that is in the emirate of Abu Dhabi. This is the highest place in the country where an NT.Payments terminal is located.

Our heroes admire a stunning view for a few tens of kilometers from an observation deck on the mountaintop. They enjoy the lovely weather, the heat is almost nonexistent here, and take photos.

Mobile internet is a perfect assistant for a traveler. It helps to instantly send photos and videos, upload them to social networks and file sharing sites. What can ones do to share impressions as soon as possible if a mobile phone balance is insufficient? Of course, go to a nearest NT.Payments kiosk and top-up account.

Mr. Cash and Mr. Pay easy find our terminal on the mountain top and in just seconds they get a lot of likes from followers. 

Travel with NT.Payments and share photo and video wherever you are like our heroes do:

Stay connected even at 1249 meters high!

Best regards, 
Team of Taunigma & NT.Payments & InDoor.TV

Monday, May 14, 2018

ISO Internal Audit

Dear partners!

As far as you know, last year the management company achieved ISO certification and demonstrated compliance with the international quality standards ISO 9001:2015, ISO 14001:2015 and OHSAS 18001:2007.

In order to keep the quality management system at a high level, increase efficiency of its functioning and thereby guarantee competitiveness of goods and services provided in the market, we had internal audit.

An internal audit of processes, procedures and technologies is a set of measures aimed at collecting unbiased and accurate data on compliance with them. Its purpose is to estimate potential risks, find the ways of mitigating them, as well as maximize the efficiency of business-processes and adjust them to new environment.

A commission composed of company’s employees was created to perform the check. A checklist containing mandatory processes and operations for each department was developed.  

After the audit, responsible persons prepared a report reflecting non-conformances and corrective actions to eliminate them for each department of the company.

The internal audit helped us to detect strengths and weaknesses of the company’s operation and identify the areas for improving performance. The check made it possible for us to look at business processes from a new angle and forge a strategy for further improvement.

Best regards, 
Team of Taunigma & NT.Payments & InDoor.TV

Monday, April 16, 2018

Partners in Our Office

Dear partners!

A group of partners and potential investors from Germany, Kazakhstan and Russia has recently visited our head office in Abu Dhabi. The meeting between the guests and the company’s management took place in a friendly atmosphere of mutual understanding.

During the meeting, the participants took a look at the success story of the company in the UAE, discussed the current situation and perspectives for development, reviewed important performance indicators.

The event was interesting and intensive. During the dialogue, the guests obtained all the required information about the company’s products and projects. After the official stage in the office, our partners visited installation sites of the terminals and displays and looked at their operation.

We hope that this meeting helped our partners to get answers to important questions and gave the confidence that business with Taunigma is a good alternative for money investment.

The doors of our company are always open. Come! We will be happy to welcome you in our office!

Best regards, 
Team of Taunigma & NT.Payments & InDoor.TV

Monday, April 9, 2018

Mr. Cash & Mr. Pay: It is Time to Play

Dear partners!

Day by day, the UAE weather is getting warmer and spending time outside will soon be uncomfortable. However, Mr. Cash and Mr. Pay do not intend to give up entertainments.

Summer in the Emirates is a wonderful time for parties and friendly gatherings. Popular video games associated with new impressions and adventures will enhance leisure time and please guests. Having escaped from the heath, our heroes can always find the way to spend time.

Watch a new video to see how NT.Payments terminals help to have access to the best gaming portals:

Best regards, 
Team of Taunigma & NT.Payments & InDoor.TV

Wednesday, March 21, 2018

Sports Life of NT.Payments

Dear partners!

Over the last few years, Dubai has become a top sporting destination in the Middle East. It offers wide opportunities for international competitions that attract athletes and sport fans from around the world. 

On January 26, Dubai hosted 19-th annual Standard Chartered Dubai Marathon. The competition has been held since 2000, it gathers up to 30 000 participants. The route starts and finishes on Umm Suqeim Road in front of Madinat Jumeirah in the shade of famous Burj Al-Arab.

Our colleague, the system analyst of the management company Asset Temirkhan took part in the marathon. For several years, he has been practicing track and field athletics. Asset began preparing for the competitions late summer last year with regular workouts. With an NT.Payments logo, our colleague successfully passed the distance of 42 km 195 m and received a medal.

This is a fourth year for Abu Dhabi to open the world’s triathlon series. 103 professionals from 28 countries and about 2500 amateur sportsmen from 86 countries tool part in this spectacular race.

Triathlon involves the completion of three continuous and sequential endurance disciplines: swimming, cycling, and running. The participants have the opportunity to choose the type of distance: sprint or Olympic distance. 

Asset participated in two Olympic-distance races, ITU Abu Dhabi and TriYAS, that included 1.5 km swimming, 40 km bike ride and 10 km running. He was preparing for the competitions for about six month. Several times a week Asset was jogging along Corniche, cycling on the Formula 1 track on Yas Island and swimming.

Participating in sport activities builds character, develops desire to win, teaches how to overcome obstacles and struggle against difficulties. These are useful skills for life and work.  It is also an opportunity to increase brand awareness. NT.Payments sticker on a T-shirt and corporate heroes Mr. Cash and Mr. Pay did not go unnoticed.  

The company is proud of achievements of its employees because with such active and dedicated people we move forward.

Best regards, 
Team of Taunigma & NT.Payments & InDoor.TV

Thursday, March 8, 2018

Happy International Women’s Day!

Dear Ladies!

Happy International Women’s Day! We wish you spring mood and positive emotions, prosperity and wellbeing, wealth and great professional success.

May your home be full of joy and happiness, and life give only nice surprises! We wish you good luck!

Best regards, 
Team of Taunigma & NT.Payments & InDoor.TV