Thursday, February 16, 2017

Promotion for Users of NT.Payments Terminals

Dear partners!

Our team continuously work to ensure that as many people as possible know about NT.Payments kiosks and actively use them.

Last week, we launched series of promotions aimed at popularizing NT.Payments terminals. First promotions will be held in Geant hypermarkets on weekends when there are especially many visitors there.

Geant is a popular hypermarket chain in the UAE that offers a lot of high-quality goods at low prices to its customers. Here you can always find discounts and attractive offers. Every day thousands of people come to Geant hypermarkets, that make them an excellent place for installation of our terminals.

Last Friday and Saturday, specialists of the Commercial Department of the company held promotion at Geant in the Ibn Battuta Mall.

The Ibn Battuta Mall is named after the famous Arab travelling merchant. This unusual shopping center is a real landmark. It attracts residents and visitors of the Emirates with its astonishing architecture and design. The buildings of the Ibn Battuta Mall are made in the style of countries visited by the merchant when travelling. There are always a lot of people here.

When the customer flow was maximum, our employees were standing near the terminals installed in Geant and meeting people who wanted to recharge an account. They assisted the clients in making payments, asked their opinion about our kiosks. Besides, the specialists of the company presented the services of the NT.Payments system to each customer.

Such promotions give a great opportunity to receive feedback. By getting closer to customers, we will be able to timely identify their needs and improve our services. Increasing number of loyal customers and growing bond of trust to NT.Payments terminals will definitely enhance income from the kiosks operation.  

Next weekend, we will conduct the promotion in other Geant supermarket. Follow the news.

Best regards, 
Team of Taunigma & NT.Payments & InDoor.TV

Thursday, January 26, 2017

A day in the life of a commercial department employee

Dear partners!

One of the main requirements for achieving high profitability from a terminal is to choose the installation site wisely. That is why the main challenge for the Kiosk IT Systems Trading LLC sales managers is to look for popular and profitable installation sites for NT.Payments terminals, control the work of the installed terminals and relocate them to more advantageous places. 

In a new edition of our blog, we decided to tell how our sales managers solve such problems and what kind of situations they face in the course of work. 

Today, Sibghatullah Jan, a sales manager, will tell us about his job. Every day he explores the neighbourhoods of the Abu Dhabi emirate in order to find more advantageous locations to install the NT.Payments kiosks. 

As a rule, the morning of a commercial department employee starts with planning for the day, in particular, monitoring the work of already installed kiosks, drafting the travelling plan, and conducting phone negotiations with lessors. 

Before going to the first destination, Sibghatullah asks the head of the department to approve the plan for the day, collects the documents and receipts to repay the lessors. Having prepared all the necessary equipment, we set out. 

The first destination is a security systems store. We have recently installed an NT.Payments kiosk here. “The technical department staff has already connected it to the network and configured. Now we need to sign an installation agreement with the lessor to settle everything,” explains Sibghatullah. The man at the counter is happy to see us, he tells us about the first days of the terminal’s work and signs the required documents necessary for further cooperation. 

According to Sibghatullah, a commercial department employee can visit up to 9 locations in a day depending on the installation site, the traffic and sociability demonstrated by the shop’s owner. 

We move to our next stop enjoying the modern urban architecture on the way and in 20 minutes we reach a relatively small mobile phone shop. Here our objective is to pay the lessor a 3-month fee for the payment kiosk lease. The store’s owner gives us a friendly greeting, informs us about the terminal’s work, and expresses sincere gratitude for the cooperation and the provided additional service. 

After giving a receipt to the owner and sealing the gesture of mutual gratitude with a handshake, we set off to the next stop. 

“Tomorrow I will be searching for new places where there are no payment kiosks yet. I will be exploring the neighbourhood near the harbour. By the way, we are passing the place as we speak. It is a good neighbourhood with a lot of residential houses and stores”, says Sibghatullah pointing out to the right side of the street. 

We are approaching the next mobile phone shop. (As you might have noticed, these sales retail locations are quite popular in the UAE. The locals like to communicate. That is why our employees install terminals in such shops). Here our objective is to negotiate for the installation of an NT.Payments terminal with the owner. The shop’s owner is listening attentively, asking us about the work, clients, services and advantages of our kiosk. Finally, a professional approach and communicative skills allowed Sibghatullah to close the deal. All there is to do now is to bring the terminal to the location and sign the necessary documents. 

“While negotiating it is important to take into account the type of a person in front of you and his mood. This helps to find the words to make the offer more appealing and understand whether the interlocutor is inclined to communicate”, shares Sibghatullah. 

It is not the last location yet. After having a look at the to-do list, we define the next location. Today we need to visit 6 more stores to sign the settlement agreements with the lessors in order to install the kiosks at their stores and provide them with the receipts. 

Getting from one location to another, we did not notice that the working day has come to an end. Today was a productive day: we have paid to the lessors, signed all the documents, chosen a new favourable installation site and approved the plan for tomorrow. We get back to the office. 

It is 6 p.m. but usually, the working day in the commercial department ends much later. As sales managers are always on the road looking for suitable advantageous locations, meeting lessors, signing agreements and installing kiosks. All the above-mentioned steps are taken to install an NT.Payments terminal in an advantageous place and achieve high profitability to the owner. 

Follow the new and you will be able to learn a lot about the life and work of our company’s employees. There are more of interesting stories to come. 

Best regards, 
Team of Taunigma & NT.Payments & InDoor.TV

Saturday, December 31, 2016

Happy new year!

Dear partners! 

From the bottom of our hearts we wish you Happy New Year! Have magical holiday season! 

We wish you happiness, good health, wellbeing, a lot of happy moments, incredible emotions, and many nice surprises! 

May miracles and warmth enter your life! May the year 2017 bring you new plans, creative ideas, good news and incredible emotions. 

We sincerely thank you for the confidence in our work and hope for our further mutually beneficial cooperation! 

Wishing you all the best in 2017! 

Best regards, 
Team of Taunigma & NT.Payments & InDoor.TV

Thursday, December 29, 2016

The Final Meeting of the Company’s Management

Dear partners! 

To draw conclusions and review further development trends, the companies Kiosk IT System Trading LLC and Taunigma organized big meeting for the heads and directors of departments. The agenda was performance and plans for the next year. 

In order to understand to what direction we should move the next year, meeting participants remembered the company’s history, first achievements, progressive growth of the team, and expansion the service range. Today, it is important to identify which goals have been already achieved to clearly understand on what we should focus in future. 

In addition to the company’s managers, some employees also addressed the meeting. 

All speakers presented their vision of payment and advertising business in the UAE, financial and marketing forecasts, shared information regarding specifics of sales in the Emirates, described new opportunities and interesting projects to be implemented next year. 

Active mutual communication managed to make this meeting productive. 

On the meeting, particular attention was paid to professional development of the company’s staff. 

It was agreed to further conduct trainings, appraisals and other educational activities for the personnel because they have positive impact on the overall estimation and efficiency of the company. 

As a result, we can safely say that the next year for Kiosk IT System Trading LLC and Taunigma will be interesting, full of events, new opportunities and achievements. Big plans and active collaboration will bring payment and advertising services to a new level in the UAE’s market. 

You can learn more about the work done and major future plans stated on this event from the final newsletter. 

Keep abreast of the latest events of our company, follow the news! 

Best regards, 
Team of Taunigma & NT.Payments & InDoor.TV

Monday, December 12, 2016

Test combo-kiosk arrived in Abu Dhabi

Dear partners! 

As you know, product line of our company has been enlarged with a new unique product – advertising and payment system Taunigma-Combo. Through the active work, we became a bit closer to the start of installation of new combo-kiosks in the UAE. The first test terminal has arrived at the Abu Dhabi’s city port from Shenzhen (China). 

Combo-kiosk is an all-in-one product that combines functions of accepting payments and displaying advertisements on the 42” screen. 

Specialists of our company have started thorough integrity check of the equipment, loading operating system, NT.Kiosk and InDoor.TV software setting as well as testing the combo-kiosk. 

After thorough checks of the system, the company will form an order for the first batch of 50 combo-kiosks. We look forward to arrival of the first batch for installation of which our employees are searching for sites in large shopping malls and governmental facilities of the UAE. 

Therefore, owners of the Taunigma-Combo franchises will soon be able to see the first results of their combo-kiosks operation. 

Note that, a new advertising format has triggered high interest of advertisers that wait for arrival of combo-kiosks to place advertisements.

Follow the news! It is this batch that can contain your combo-kiosk!

Best regards,
Team of Taunigma & NT.Payments & InDoor.TV

Thursday, November 24, 2016

One Day of a Technical Department Employee

Dear partners!

Every day employees of Kiosk IT System Trading LLC proactively work to develop payment business in the Emirates. Each of the eight departments of our company perform their tasks effectively and expeditiously. So today, we would like to tell you about normal working day of the Technical Department employees and prepared a photo report. 

The major task of the Technical Department employees is to maintain NT.Payments kiosks in operation and collect cash. 

Today, we will take а trip to the places where kiosks are installed with Michael Abongwe to check their operability. “Every morning the Head of the Department gives as a list of terminals that require routine or unscheduled maintenance. We carefully study the documents and build the best route”, − Michael says. We take all the necessary tools and go to do work. 

Having selected destination point on the navigation device, we go to the first installation site of an NT.Payments kiosk. “With the special application, developed by the Software Design Department employees, we generate the shortest route to the destination,” – shares his impression. 

Our staff are always on the go so they can admire monuments, landscapes of the Gulf and desert, unique architecture, and local colors. “I enjoy my job. Every day is a short journey for me. I get the pleasure of riding in the city and sometimes in other regions of the Emirates, watching around. It is difficult for me to stay in one place, I’m not an office clerk,” − Michael says smiling. 

During one day, an employee of the Technical Department can check operability and collect cash of more than 10 payment kiosks in the country’s regions and of about 20 ones in the city. Everything depends on terminal locations and time for a trip. “When creating a route, it is important to consider traffic to avoid the congestion else you can fall behind the schedule. Unfortunately, sometimes such situations are not avoidable, especially when people go to/from work”, − Michael says. 

Fifteen minutes later we arrived to a small mobile shop. This is a good location for a terminal – blue and yellow NT.Payments kiosk is a real eye-catcher. Here starts our work.

When having arrived to a sales point, first of all, an employee is to check-in in the company’s internal system. To do this, one needs to read a QR code on a terminal using a special mobile application developed by our specialists. Now, information that a technician has arrived will appear in the company’s internal system.

A report on a kiosk operation shows that the terminal installed in this shop needs routine maintenance and general check of the system. First of all, Michael examines the terminal for defects, cleans both displays and terminal parts. Then he analyzes operation of the terminal, cash acceptor and dispenser. 

After having checked the NT.Payments kiosk and made sure that the system works correctly, Michael informs the coordinator that the issue with the kiosk has been solved by reading QR code on the terminal again. 

We hit the road again. The next point is a gift shop. Here, the shop owner meets us with smile, offers cardamom tea, and tells Michael about customers’ comments. Michael checks-in in the system and starts scheduled inspection: “You need to clean the terminal, refresh stickers, replace a receipt roll, and check a cash acceptor because the landlord noted that the terminal sometimes does not accept money from the clients”. 

First, Michael checks the cash acceptor, removes dust from the terminal, main and top displays as well as replaces sun-bleached stickers. Appearance of a kiosk is very important for attracting clients and advertisers who desire to place promotional information on the secondary top display of our kiosk.

According to the plan, 11 payment kiosks remain for today, but while we were checking operability of other terminals two more tasks appeared in the system. “It is very good that we can monitor status of kiosks online. That allows to control their operation, rapidly travel to an installation site and immediately correct errors”, – Michael says. Well, let’s try to close all requests in order not to leave unresolved issues for tomorrow. 

6 p.m., our working day draws to a close. The day has been very eventful. Today we have managed to check 15 payment kiosks, collect cash from 7 of them. Now, we are going back to the company’s office to hand over cash boxes to cashiers and return keys from the terminals checked to the Head of the Department. Today we have completed all the tasks and may go home. 

Sometimes technical department staff have to work beyond normal working hours, the reason for this is congested traffic, location of terminals, opening hours of a sales of service point where a kiosk is installed. Fortunately, this does not scare our employees, their main rule is that a kiosk must be in operation in order to offer the opportunity to pay for any service at any time to the customers and ensure the stable profit from terminals’ operation for the partners. 

Further you will see more interesting stories about work of our specialists. 

Follow the news!

Best regards,
Team of Taunigma & NT.Payments & InDoor.TV

Monday, November 7, 2016

Meeting with the Company Management

Dear partners!

Specialists of our company actively organize marketing events and develop promotional materials that help us to inform you about all working processes, changes and latest events in our company. Face-to-face meetings are the important marketing element in dealing with the partners and clients that also allows to share news and common advances. 

The group of partners from Russia has recently visited our office in Abu Dhabi. Here, in friendly and nice atmosphere, they communicate with the company’s management: discuss specific of the payment and advertising business in the Emirates, latest news and tremendous plans for the future. 

During the meeting partners had the opportunity to ask their questions about franchise operation, new rules; learn about the company’s development trends; meet other employees and talk to them as well as to address issues of documentation. 

Our company is always open for discussion. Such events allow as to meet again, share with you the further vision of the payment and advertising business in the UAE. We sincerely hope that the proven future plan will give our partners the confidence in success of our common cause. 

Follow the news! 

Best regards, 
Team of Taunigma & NT.Payments & InDoor.TV