Thursday, July 12, 2018

New Video Project "NT.Payments Today"

Dear partners!

Maintaining trusting and open relations with partners is one of the main principles of our work. We like to familiarize you with the stages of the company development, processes within it and share the results of our achievements. Following this principle, we are glad to introduce you a new video-project "NT.Payments Today".

In the previous series of videos "Life of NT.Payments", we told you about business processes of the company, acquainted you with our employees and the work of departments, as well as with technical procedures accompanying all production stages. In these videos, you had an opportunity to get to know us better and to learn more about the project development in the UAE.

The project NT.Payments started its activity in 2013, and during these 6 years, we have been actively developing and working on the quality and expansion of our services and improving the terms of cooperation with partners. In the UAE, as well as in the rest of the world, changes occur rapidly, many innovations are being introduced, new opportunities and prospects are opened. NT.Payments goes with the times, changes and progresses, developing the types of activities, increasing the number of employees, offices, and business solutions. In the new video project, we decided to acquaint you with our current events and latest achievements.

In the first episode of "NT.Payments Today", we will air the results of our activity. We will acquaint you with the basic principles of our company’s work, tell you in detail about our payment system, the quality of services provided, and the expansion of the assortment of payment terminals.

You will learn how we support the quality standards and what criteria we follow in order to achieve the highest possible rates. You will be interested to see the basic marketing strategies and results they bring to us.

In this issue of "NT.Payments Today", we will also talk about our employees as they are our main resource, which allows the company to remain successful and demanded on the market.

Enjoy the video!

Here is the version of the video in Russian language:

and the version of the video in German language:

Best regards,
Team of Taunigma & NT.Payments & InDoor.TV

Wednesday, July 4, 2018

The Winner of the Promotion in Honor of the Holy Month of Ramadan

Dear partners!

We like promotions as they bring us closer to clients and allow us to show our gratitude to the loyal users. This year, the payment system NT.Payments traditionally held an action in honor of the holy month of Ramadan.

During this period, the customers of our terminals making a payment of at least 20 dirhams and collecting receipts with images of our corporate heroes and the words Ramadan and Kareem could participate in the promotion. We received many applications from clients and selected those that followed all the contest rules announced earlier.

We were looking forward to the results as the prize draw is always an exciting and pleasant moment for both participants and organizers. Summing up and presenting the main prize – the mobile phone Samsung Galaxy A7 – took place on 24 June 2018. The winner was determined as a result of the random selection by the computer, and they became Taher Rayhan.

The representatives of NT.Payments congratulated the lucky customer and wished him even more pleasant surprises in life.

Such holiday actions impact positively on the loyalty of clients, increase the number of payments, turnover of terminals, and please all the participants.

Best regards,
Team of Taunigma & NT.Payments & InDoor.TV

Thursday, June 28, 2018

Mr Cash & Mr Pay explore the diversity

Dear partners!

The modern world is a variety of proposals, ideas, and solutions. We are all not alike and have different needs and interests. Our terminals, blue and white, combo and mini-kiosks, support this diversity and, at the same time, remain unique in their offers.

In this video, Mr. Cash and Mr. Pay, as well as other heroes, will be in each of the seven emirates. They will show you how to stay in touch, how easy it is to pay bills and to access many other services thanks to the wide selection of NT.Payments terminals.

Travel, explore the diversity of the world, and stay mobile, and we will help you in this!

Best regards, 
Team of Taunigma & NT.Payments & InDoor.TV

Tuesday, June 19, 2018

Reversing Roles

Dear partners!

Giving employees an opportunity to try out roles of colleagues and take their places is a common practice in advanced companies that aims at increasing personnel involvement in various business processes and team building.

Heads of the major company’s departments were offered for some time to take on a duty of the Call Center – the support department for users of NT.Payments terminals.

The heads of the departments managed to directly communicate with clients answering their phone calls and requests in messengers. Communication with payers helped them to find out the most frequent problems with using our kiosks, identify main concerns as well as to estimate opinion about our services and support in general.

The experiment with changing job roles was successful. The information obtained is very important because it will be used for further development of the payment system, improving customer service quality and loyalty of NT.Payments kiosks’ users. We have already considered many suggestions and wishes of our clients and we will soon start introducing innovations.

Putting yourself in colleague’s shoes is useful for increasing awareness of operation of the company’s departments as well as for improving mutual understanding in the team. For our company, this is not one-time experience, we will use such measures for other departments.

Best regards, 
Team of Taunigma & NT.Payments & InDoor.TV

Monday, May 21, 2018

Mr. Cash and Mr. Pay Go Hiking

Dear partners!

When going on a trip, everyone wants to have a chance to share joy and emotions with their nearest and dearest. Mr. Cash and Mr. Pay are no exception. In a new video, they go to Jabal Hafeet, mountain, the highest point of the UAE that is in the emirate of Abu Dhabi. This is the highest place in the country where an NT.Payments terminal is located.

Our heroes admire a stunning view for a few tens of kilometers from an observation deck on the mountaintop. They enjoy the lovely weather, the heat is almost nonexistent here, and take photos.

Mobile internet is a perfect assistant for a traveler. It helps to instantly send photos and videos, upload them to social networks and file sharing sites. What can ones do to share impressions as soon as possible if a mobile phone balance is insufficient? Of course, go to a nearest NT.Payments kiosk and top-up account.

Mr. Cash and Mr. Pay easy find our terminal on the mountain top and in just seconds they get a lot of likes from followers. 

Travel with NT.Payments and share photo and video wherever you are like our heroes do:

Stay connected even at 1249 meters high!

Best regards, 
Team of Taunigma & NT.Payments & InDoor.TV

Monday, May 14, 2018

ISO Internal Audit

Dear partners!

As far as you know, last year the management company achieved ISO certification and demonstrated compliance with the international quality standards ISO 9001:2015, ISO 14001:2015 and OHSAS 18001:2007.

In order to keep the quality management system at a high level, increase efficiency of its functioning and thereby guarantee competitiveness of goods and services provided in the market, we had internal audit.

An internal audit of processes, procedures and technologies is a set of measures aimed at collecting unbiased and accurate data on compliance with them. Its purpose is to estimate potential risks, find the ways of mitigating them, as well as maximize the efficiency of business-processes and adjust them to new environment.

A commission composed of company’s employees was created to perform the check. A checklist containing mandatory processes and operations for each department was developed.  

After the audit, responsible persons prepared a report reflecting non-conformances and corrective actions to eliminate them for each department of the company.

The internal audit helped us to detect strengths and weaknesses of the company’s operation and identify the areas for improving performance. The check made it possible for us to look at business processes from a new angle and forge a strategy for further improvement.

Best regards, 
Team of Taunigma & NT.Payments & InDoor.TV

Monday, April 16, 2018

Partners in Our Office

Dear partners!

A group of partners and potential investors from Germany, Kazakhstan and Russia has recently visited our head office in Abu Dhabi. The meeting between the guests and the company’s management took place in a friendly atmosphere of mutual understanding.

During the meeting, the participants took a look at the success story of the company in the UAE, discussed the current situation and perspectives for development, reviewed important performance indicators.

The event was interesting and intensive. During the dialogue, the guests obtained all the required information about the company’s products and projects. After the official stage in the office, our partners visited installation sites of the terminals and displays and looked at their operation.

We hope that this meeting helped our partners to get answers to important questions and gave the confidence that business with Taunigma is a good alternative for money investment.

The doors of our company are always open. Come! We will be happy to welcome you in our office!

Best regards, 
Team of Taunigma & NT.Payments & InDoor.TV