Monday, February 3, 2020

The best manager and employee of the year

It is common knowledge that we try to pay special attention on the work performance of our employees. Success factors of NT.Payments system and Taunigma company truly depend on their hard work and efficiency. Everything we do is done for the benefit of our customers while our precious employees help us in this most important part of activities.

We try to inform you about our traditions, as you may have noticed on the pages of the official blog like the election of the best employee and manager of the year as part of the incentive program and motivation of employees. The Employee of the Year nomination is given to the most distinguished colleague of the past year from a professional point of view by a vote of the company managers, while the Manager of the Year nomination is the choice of all personnel who vote for a particular manager of all divisions. Voting rules are transparent and honest since these are the principles we follow in our daily work.

The management of Kiosk IT System Trading LLC when choosing the best employee of the year, has based on work performance, professional and personal qualities of the worker which perfectly convey the value of corporate ideas of NT.Payments system in the UAE market.

The bowl of scales with a small margin tilted as a result of the persistent struggle in favor of former media manager of the company and now the head of the marketing division Serhii Rostopirko who deservedly received the title of Employee of the Year. A lot of creative ideas and hard work are the hallmarks of Serhii. Lots of merits of our colleague are rightfully attributed to his talent for responsible work in several key areas.

Serhii has won a great recognition at the traditional Taunigma business conference. The outstanding performance he did was deservedly acknowledged both by the company management and our business partners.

Today we decided to have a short interview and introduce you to the best employee and manager of the year.

– Serhii, congratulations on your well-deserved victory. How would you rate your success?

– Thank you! I am very grateful to the Board of Directors for awarding me the Employee of the Year title. But, I wouldn`t like to emphasize the word "success". I was just trying to do my job well, showing initiative, helping my colleagues who needed support. It was noticed and appreciated.

– We know that the past year was remembered for many bright events for our company. Tell us, how do you manage to run efficiently several projects simultaneously?

– Unfortunately, or fortunately, I have a creative mind. And it`s much easier for me to come up with a new creative idea than to sign its budget in Excel. But no one has refused self work yet. I try to direct the flow of thoughts in the right direction which constantly visits the head of any person, including mine. If there is an order in the head, then there will be order in business. This scheme works and helps our top managers to manage large projects. That`s what I`m learning a little bit now.

– Is there some secret to success?

– I guess there`s no secret. I just try to follow what happens in the world, I`m interested in new products and trends in different spheres of life. And, inspired by something interesting, I try to create a new idea for our company. For example, there was a photo of a guy walking on the Internet some time ago who was standing on the background of the Eiffel Tower with a branded package of a famous supermarket. He got a great marketing idea called "Our shop is always with you even when thousands of kilometers away".

Now let me give you an example from our company. My colleagues and I had an idea once to send our corporate heroes Mr.Cash and Mr.Pay to other countries, handing these branded toys of NT.Payments to our partners and employees who were going on a vacation or a business trip.

As you can see, the idea worked well and we got pictures from all over the world. Now several times a month NT.Payments social network subscribers read about the exciting adventures of our corporate heroes.

– We are happy to have an employee like you in our team. Do you like working with us?

– I enjoy working shoulder to shoulder with colleagues from all over the world who are also professionals. I can`t imagine how the guys from the financial department manage to control "tons" of debits with the same "tons" of credits as the development team in the shortest possible time does what at first glance is possible to realize only by making a wish to Gene and as a technical department is able not only to install but also to maintain in perfect condition the performance of four and a half thousand kiosks across the country in difficult weather conditions. I have infinite respect for my colleagues` work and dedication.

– What helps you always stay motivated?

– I avoid perceiving work in the company as an employee activity. Rather, I see the NT.Payments Group as a big business where I am one of the 247 co-founders, that`s the number of employees currently working in our team.

I can`t say for everybody, but I think that if I do my best to develop the company, it will become at least a little bit more successful. The result will be the same if you do not answer the urgent letter at 6.05 pm, because the working day is over.

– Your wishes to the company and the whole team.

– I wish the company to grow into a big corporation in the next few years and compete for the title of the most expensive companies in the world with Microsoft, Amazon and Facebook.

I wish my team to have a good sleep, good food, go in for sports and read useful books.

And my wish to the next best employee of the company is to give same interview, sitting in his honestly earned new Mercedes car. After all, I am sure that 2020 will be incredibly rich, interesting and successful for our whole team. Success for us!

Distinctive features of a good manager are the ability to manage entrusted resources, setting the right goals and objectives, as well as effectively monitor the execution of a large amount of work. NT.Payments Group managers are famous for these qualities, time after time proving that business is first of all, a skill of self-discipline and order. Let's ask our colleague, Director of Finance Department, and recently the best manager of the year Veronika Elgohari, how she manages to maintain the right attitude and do her job best of all managers.

– Veronika, we are re very happy for you. What made you achieve such a big title?

– Diligence, devotion and permanence in my favorite help me stay focused in my work. And of course, without the general support of my friendly team and colleagues, I would not have been able to achieve such results.

– Do you think that there is still a lot to learn to become a top-class manager?

– It`s hard to disagree with that. Knowledge and qualifications require full commitment and I was lucky to work with professionals in my business and learn a lot from them.

– How does personal motivation affect the quality of the work performance?

– I like my job and it seems to me that an important part of the success of any company are employees. I enjoy achieving my goals and solving complex tasks while considering numbers as an integral part of my work and life in general.

– Are there any skills or abilities that you would like to learn?

– Yes there are. Continuous training and development of personal professionalism are very important, so I work daily to improve my key skills. Recently I have been studying in-depth concepts such as emotional intelligence and critical thinking in business. These skills will certainly help me to reach a new level as a company manager.

– What does working in NT.Payments mean to you?

– It is no secret that working for this company is a huge privilege due to its positive reputation and popularity among the UAE population. NT.Payments provide all opportunities to develop an employee and improve their knowledge. As for me, I do my best to ensure that the company is successful and achieves the goals as quickly as possible.

– The coming year of 2020 promises us many important events. Are you ready to have possible increase in the workload in your department?

– I have a positive attitude towards all the difficulties and challenges. Me and my department are ready for new experience. I am sure that we will be able to implement any, even the most ambitious ideas by making optimal planning and correct distribution of tasks among all employees.

– Your wishes to the team and the company.

– I wish all the best to management and employees. I hope that together we will achieve all our goals, and conquest new heights in business.

We would like to wish Serhii and Veronika to stay as positive and friendly as possible. We hope that their example will motivate the rest of their colleagues. After all, achievements exist in order to surpass them with new ones, aren`t they? Success to all!

Sunday, January 19, 2020

The solemn event for landlords

The satisfaction of customers and partners of NT.Payments system have always been a priority for our company. Business success and its value depend on the quality of business relations, as they clearly demonstrate the ideology of developing priorities of people who have decided to cooperate on a long-term basis.

Our company is known that it is actively engaged in boosting the culture of large-scale promotions and holding solemn meetings with the partners, standing out clearly among the competitors in the market. We are known first as a company that skillfully presents technological innovations necessary for consumers, keeping in mind to encourage all people involved in the overall success.

Recently, we held an event to encourage landlords who provide NT.Payments terminals with the premises. As you know, the specifics of our business are characterized by the high involvement of the owners of retail and service spaces cooperating with us and their loyalty and interest in joint development is valued quite highly. Being prepared for a mutually beneficial partnership helps us to implement many ideas and plans.

The event was to encourage and reward loyal landlords with the highest turnover and dedication to their terminals, with the aim of increasing the loyalty of the latter and sharing useful experience among the partners. The territorial coverage was the whole of the Emirates, with 300 people awarded.

Gift packages presented to landlords as an assessment of their contribution to the development of our payment system and services included NT.Payments branded products, which our partners will consider to be part of a large and socially important business. In addition, the management of the company, decided to reward all partners for their loyalty to the values of common ideas, and to present an exclusive certificate for placing their own business advertising on the displays of NT.Payments kiosks for AED 500 each. In addition, they also received a personalized top-up voucher for the NT.Wallet mobile app.

The doors of our offices are always open to visitors and guests who we warmly welcome. Unfortunately, we do not always manage to see our landlords at the company office, so employees of the commercial department have personally visited every landlord on the spot to pesent commemorative gifts. An obligatory element of each meeting was a solemn presentation of the certificate "The best partner of the company" and a memorable photo, as well as words of gratitude for joint work. Such recognition by the company of the business partners underlines their special contribution to success. We hope that such meetings will further strengthen their trust and our close cooperation will be long and fruitful.

Monday, December 30, 2019

Happy new year!

Looking back at 2019, we would like to note that we will remember it for a lot of creative ideas, interesting meetings and perfectly implemented projects. 

The new 2020 year is coming! 

Let it become a year of incredibly successful changes in our business and all the great goals to be achieved with ease! 

We wish you strong health, family well-being and a sense of boundless confidence in the future! 

We are sincerely grateful for you dear partners for the trust in our work while we hope for further mutually beneficial cooperation. 

Happy new year!

Wednesday, December 25, 2019

Quality control: a new direction in company activities

The efficiency of any business depends largely on the ability to identify weak spots in a timely manner, work on mistakes and grow, gradually improving the processes and quality of service. The management of Kiosk IT System Trading LLC finds that the quality of services depends on the proper functioning of a large number of kiosks and has recently decided to set a new subdivision, giving a task to monitor the work of the terminal network of NT.Payments system.

Till now, new employees were hired in the technical and commercial departments, as well as in the Investor Relations of Taunigma. They are responsible for the tasks related to the control of the facilities functioning installed in the UAE and for the interaction with landlords and payers.

Representatives of the Commercial Department work closely with landlords on current issues, which help to maintain the overall performance of the kiosks and discuss payers' proposals for the implementation of new services and offers to increase the profitability and turnover of terminals. The task of the new control and audit division representative working in the commercial department is to check the quality of interaction between sales managers and landlords, who provide premises for the installation of kiosks, control terms of the lease payment, as well as keep observation on the level of their loyalty to the company.

Technical department employees are responsible for maintenance in compliance with the basic requirements of facility operation. In addition to their job functions, they also check the integrity of technical elements and spare parts, as well as the inter-connection of complex processes, while it is difficult to imagine the correct operation of our terminals without it. An inspector supervising the employees working in this area checks the quality of the engineer compliance with all necessary requirements and standards for terminal network repair, timely replacement of equipment and the safety of connection to the power grid and cleanliness of kiosks.

A Taunigma representative will check the overall condition of the terminals, their appearance, and cleanliness, the location of the facilities and safety, assess the level of interaction with the landlords, collect customer feedback and analyze the possibility of performing their requests with further transfer of tasks to the relevant employees. 

The performance of the company representatives in servicing landlords is also important since we pay special attention to this factor, as we want all parties interested in cooperation to have an exceptionally positive experience.

All identified discrepancies and fields requiring improvement are subject in drawing up the final protocol, signed by the responsible persons and prepared by the inspection committee, which submits the observations for correction to the employees of commercial and technical departments, as well as for review by the management of the company.

After several audits the department has drawn up reports already now that will help us to rectify the mechanisms of work and identify the parts that lack improvement. As a result, we have taken a fresh look at business processes and developed a strategy for further improvement.

Tuesday, December 17, 2019

The UAE National Day promotion

It is no secret that the UAE National Day is the main holiday for both the country and for every resident of the Emirates. It was on this day, December 2, 1971, that the governor of Abu Dhabi, Zayed ibn Sultan Al Nahyan, 48 years ago, has united all six monarchies that had previously existed separately and founded a new state on the political map of the world, now known as the United Arab Emirates.

In a short period of time, the UAE from an uninhabited desert land lived by bedouin tribes became a powerful and economically developed country, with one of the highest living standards not only in the Middle East but also in the world.

Traditionally, the National Day is celebrated with a special scope, as the authorities of the country honor the history of the foundation and are attentive to the preservation of their national identity, observance of traditions and customs which play an important role in the domestic and international scene.

A few days before the holiday, the streets of the country cities are painted in the bright colors of the UAE national flag, bright lights, balloons and posters - their presence is so striking that one involuntarily begins to think that patriotism and love for the homeland are relevant to the people of Emirates.

Everywhere you go, you feel the atmosphere of the coming holiday and the feeling that you have something to do with it.

The scale of the event is really surprising - colorful parades and concerts of creative teams are broadcasted on central television, and in parks for the public are arranged attractions and contests with prizes.

In the evenings, the sky over the big cities is illuminated by all the colors of the rainbow, and laser shows and fireworks illuminate the area, complementing the overall festive picture.

The culmination of universal admiration is the grand fireworks in honor of the end of festive events.

The NT.Payments system is happy to support the tradition of promotion and contests in honor of important holidays and events in the UAE, paying tribute to the country where our company has been running a successful and profitable business for several years. This year “NT.Wallet National Day Promotion” for UAE National Day required all participants to download the NT.Wallet app and register by sending their account number to NT.Payments' Facebook and Instagram pages and receiving a guaranteed AED 4 prize to their personal accounts, once these conditions are met.

In addition, all the winners were waiting for the final draw, where each of them could take the second or third place and win a replenishment of their NT.Wallet account by 100 and 200 dirhams, respectively, and the main prize - a gift certificate in the form of a safari tour for two provided by our partner "Off-Road Tours", under the terms of which all participants in the final draw must be subscribed to their Facebook page.

Our winners did not miss the opportunity to personally visit the office of NT.Payments and pick up their prizes, taking memorable pictures with the company employees.

Keeping in mind the recent experience of an unforgettable post-conference desert trip with Taunigma partners, we are confident that our main winner will have a great time and have an unforgettable vacation experience.

The promotion for the 48th anniversary of the Emirates, organized jointly with Off-Road Tours, ended up note. Our winners have received unforgettable emotions and gifts, noting the generosity of NT.Payments system and the regularity we hold various promotions and events for them. In turn, thanks to the talent and creativity of individual employees responsible for marketing promotion, the number of downloads of NT.Wallet is steadily increasing every day while its functionality is constantly supplemented with the necessary features in everyday life. We are sure that this is only the beginning as customer satisfaction will always be a priority for our company.

Wednesday, November 27, 2019

NT.Payments today. Film 7

Maintaining a trusting relationship with many clients and partners is a fundamental value of our team. We always warmly welcome the joint experience of cooperation, noting that we grow both professionally and personally with you. The management of the company and its employees try not to ignore any of your requests and do everything possible to make you satisfied with the results of our activities.

The Intercontinental Hotel Abu Dhabi hosted the traditional Taunigma and NT.Payments conference for the partners on October 30, 2019. The fascinating stories of the speakers, represented by the founders of the business and heads of departments, have left no indifference in guests. Company representatives told about current activities in their speeches and shared the plans for the future. In addition to business meetings and negotiations, we left an opportunity for rest and unofficial communication during a safari tour in the desert, offering our guests to experience the traditional Arab hospitality.

You can learn about the results of our meeting in the new film "NT.Payments Today" project:

Wednesday, November 20, 2019

Findings of Taunigma business-conference

On October 30, 2019 the conference hall of the Intercontinental Hotel in Abu Dhabi welcomed a large conference of Taunigma company jointly with NT.Payments system.

The event was timed to coincide with the 7th anniversary of Taunigma and was notable for the fact that it brought together 90 guests from 7 countries around the world. During the conference, top managers of the company presented reports on the work done, summed up the interim results, talked about current projects, as well as shared plans for the future and further development strategy.

Our devoted friends Mr.Cash and Mr.Pay were waiting for the guests at the entrance to the hall of celebrations and without whom it is impossible to imagine any important event.

Alexander Chub, Chairman of the Board of Directors and founder of the company made a welcoming speech and spoke about how NT.Payments business was born in the Emirates, how skeptically it was initially met and to what extent it has grown over the years, what efforts and steps have been taken to boost the payment system as the leader in the UAE market. He also focused on the significant events in the history of the company and on the examples that inspired the first employees when they decided to join NT.Payments team.

Then the mantle was taken over by Vasyl Katriy, General Director of Kiosk IT System Trading LLC. He was among the few who stood at the beginning of the business. In his speech, Vasyl summed up the results of 7 years of activity, describing how the plan to expand the brand in the UAE was gradually implemented, how quickly the number of payment terminals across the country was growing, and what steps were taken to increase the profitability of each kiosk.

We have repeatedly said that the work of the technical department is very responsible, and many aspects related to the service life of terminals, their appearance, serviceability, and functioning depend on the work of its employees. Alexey Trofimov knows first-hand how important it is to be able to manage the activities of the largest subdivision of the company, and therefore in his speech he shared with our partners the secrets of successful management of a large "family", already consisting of 121 employees.

Alexey started his speech by thanking all the partners for the presence and noted the special contribution of the technical staff which employs people from 9 countries in the overall development of the company. He then elaborated on the maintenance of terminals in an aggressive environment, mentioning the opening of repair shops for spare materials and paintwork, which allows the company to extend the life of the equipment and reduce subsequent costs, maintaining a presentable appearance of facilities anywhere in the UAE, taking into account the weather conditions.

Alexey concluded his speech by mentioning the safety of the kiosks and the measures taken to prevent possible acts of vandalism and damage, and also dwelt on the issue of implementing a system of accounting of consumables, the cost of repairs and storage of spare parts in the warehouse, which has been successfully integrated into the company working processes.

Roman Krasitskiy, Head of Sales, continued his speech program. He like all previous speakers, was at the origin of the company and had the opportunity to observe the ups and downs due to the specifics of work in the UAE due to cultural and national differences. Roman noted the peculiarities of competition from other payment systems during the period of expansion of the terminal network in other regions of the country, mentioned the negotiations with government agencies when connecting services and the difficulties associated with them, and also told how sales managers respond to changes in modern trends and rapidly changing trends in market realities.

Thanking Roman for his speech, Alexander Chub gave the floor to Oxana Vishnichenko, Managing Director of Taunigma, who has been skillfully managing a small team of employees performing a huge amount of work for 7 years already.

In her speech on "Control, accounting, and process management systems and financial flows of the company", Oxana focused on the financial performance of the company, emphasizing its stability and identified priority areas of the financial economy, indicating the sliding growth of turnover and net profit. One of the most significant steps to put the investment order in place was the involvement of the auditing company KPMG, a major player with a global reputation, and the transition to the management and accounting system "Galaxy ERP". The logical conclusion of Oxana's speech was a call to consider the benefits of cooperation with the company and the benefits that can be received by potential investors who have carried out a reserve of shares of the future JSC.

The conference participants were all in attention to the speakers' reports, and during the lunch break, they had a lively conversation with company managers and employees.

The company pays particular importance to the development of the NT.Wallet project which has recently taken up into electronic payments in the Emirates and has been enthusiastically welcomed by local users. The development and distribution of the product is the responsibility of the Electronic Payments Project Manager Roman Matsaniuk who opened the second part of the event.

He stressed in his report that the need to create such a startup was due to market demand on the part of customers, noting the successful launch of the application, and gave statistics, clearly demonstrating that the number of installations exceeded 30 thousand for the first 8 months after its launch. According to Roman, it became clear that NT.Wallet is a multi-level platform with a large future and a huge coverage of all kinds of features and services available to everyone through smartphones.

After that, Vasyl Katriy came on stage. He told about the imminent release of the payment system NT.Payments and all related aspects of business in the new country, heating the interest of the audience who were guessing about its name. Namely, our choice fell on the Kingdom of Saudi Arabia, a country similar to the mentality, history and cultural values of the Emirates. In his speech, Vasyl shared the analysis of the new market and aspects of the company development model in the new country, as well as spoke about promising business solutions and projects.

The keynote speech by Alexander Chub which was very much awaited by all the attendees to dedicate it to the latest news within the transformation of the company's legal status into a joint-stock company, long-term development strategy and the announcement of the future project of the global franchise of NT.Power charging stations – technological know-how, for a number of reasons, such a timely and necessary solution within the framework of reducing greenhouse gas emissions into the atmosphere and the environment.

Arkadiy Kamenev, Marketing Director of Taunigma, made a closing speech. In his report, he touched upon the process of establishing order in the document flow between partners and the company, which precedes the final stage of preparation for corporatization, calling on all partners present to take seriously the registration of legal relations, as well as outlined the scope of the upcoming joint work within the framework of the opening of a new market for the installation of franchises.

Valdemar Steiner, a long-standing partner and head of the company's agent structures, made his own contribution. He awarded the winners and colleagues in the workshop with certificates and souvenirs within the framework of the "Taunigma Club-360" campaign.

The traditional briefing was remembered for the variety of questions on the most interesting topics by partners, who received comprehensive answers from the first persons of the company. The conference ended with applause in the hall and words of gratitude from Alexander Chub and Oxana Vishnichenko for a productive day and an opportunity to build a common business, which expects even better times of prosperity.

The next day, all the participants of the conference received a big surprise - a safari tour around the dunes and sands of the Emirates, where the organizers of the event were offered off-road racing, riding on camels, entertainment program in the form of colorful oriental dances and informal communication between representatives of the company and the guests.

The table organized in honor of such an important occasion was broken by the variety of national Arabic cuisine.

The traditional collective photo was also a memento.

These past two days were very intense and full of bright and memorable events. We just like our partners, have received a lot of unforgettable emotions and have once again realized the importance of the common business, done for the sake of success and prosperity. Thank you for visiting us!

Photos of the events that will remind us of our meeting for a long time to come can be downloaded from our archive via the following links:

See you soon!